1 Q. How reliable is Urjit Technologies?
A: Urjit Technologies has been in business for over 5 years as a complete Technical Solutions company. Urjit Technologies top management has experience in the IT industry of over 15+ years. Urjit Technologies has 85+ professional employees on staff located across the globe. Urjit Technologies management is directly involved in overseeing and managing on daily basis hence understands the needs of the client’s demands and expectations expected from Urjit Technologies. Urjit Technologies has strong financial capabilities for appropriate business approaches.
2 Q. Does the Urjit Technologies provide quality products/services?
A: Urjit Technologies has been established with a personal approach by trusted clients who believed in the capabilities of the management team and individual personal commitments. Urjit Technologies have been able to be engaged completely with referral contracts that come through the client’s word of mouth for work we have delivered. Repeating contracts is a testament of our client’s satisfaction as they grow using the IT services we provide. Urjit Technologies follows the international standards of ISO 9000:2001 and CMMI level 5 processes in the daily business practice and operations, hence any work performed is well documented.
3 Q. What is the Life Cycle cost of the Products/Services provided?
A: Urjit Technologies has many different service models that fit in comfortably to any type of client or project. Our cost formats are simple to understand, and there are no “hidden” costs from maintenance, connectivity/infrastructure, training, transition etc. Everything is above board and transparent.
4 Q. Will Urjit Technologies be able to meet delivery deadlines?
A: Urjit Technologies understands the individual capabilities each of our professionals hence we understand what commitment we make to our clients. Our professionals speak and understand English and we know when to say NO, if there is no match of desired outcomes to technical capability.
5 Q. How safe is my data?
A: Urjit Technologies strictly follows the ISO 9000:2001 quality process. Urjit Technologies has already installed the infrastructure security (Firewalls, Access Controls, Data Encryption, etc.) as well as human resource related (Pre-Recruitment checks (vetting), Non-Disclosure agreements, etc.) We address all security and privacy related concerns, the value of data privacy and security is paramount. We also sign legal binding agreements with the customer addressing the legal aspect of data security as per customer need.
6 Q. What kind of risk am I taking on with Urjit Technologies?
A: Urjit Technologies business mission is to be recognized as one of the most respected global IT solutions provider company’s. So we believe in long term relationships whether it is a small or big client, everyone is important. Our most important asset is our clients, we have been fortunate to have our clients as our business referral points. As far as security, we take this aspect seriously and maintain the data backup of our server on daily basis so we are ready for any kind of unexpected disaster that may happen internal or external to our business premises.
7 Q. What are the effects of the vendor's employee attrition on me?
A: We sign legal and binding agreement with each employee of Urjit Technologies during the vetting process. Every employee who wants to retire from Urjit Technologies will have a 30 day exit process of working prior to the actual exit. This is done so the new programmer has enough time to take over and understand the project completely before the other retires. Although it is seldom this occurs, our clients are never at risk due to unscheduled changes in staffs. If unforeseen incidents occur, Urjit Technologies will never charge extra for a new developer to get up to speed.
8 Q. Will Urjit Technologies be fair and transparent in their financial dealings with my organization?
A: Urjit Technologies interactions with our clients are fully transparent with either project based or hourly based billing cycles. During the project planning stage, we implement tracking on that work to be done so there is no confusion on either party as to work to be done, and paid for.
9 Q. Does Urjit Technologies comply with statutory laws and regulations?
A: Urjit Technologies business process is simple and easy to understand. Our team interact with each client’s responsible manager/in charge on daily basis. Also Urjit Technologies provides a web based project management application tool where daily based reporting is recorded. Because of the transparent system we follow there is almost negligible chance to invite any unlawful and regulation abnormalities. After having such an excellent relationship on daily basis with our client if any unavoidable circumstance arrives YES, we are ready to invite any 3rd party intervention/arbitration and accept whatsoever result. Once again we know this will never happen due to our bidirectional transparent business process.
10 Q. Does Urjit Technologies culture match that of our organization?
A: Urjit Technologies management is well travelled across the globe and if we do not completely understand a culture difference, we will ask for clarification. We always respect the important values and cultures of each of our client’s countries. Urjit Technologies follows an open cultural office environment and we strive to have extra curriculum events within the company from time to time where we share the experiences of each of our individual professionals who have the opportunity to travel to other countries on assignments. Above all we have our client’s visitor us from time to time in our office where we arrange a session depending upon the comfort level of the visitor/clients who would want to share their feelings and experiences to our employees, we will always welcome you.
